E-Rev Cycles

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Privacy Policy

Privacy Policy for E-Rev Cycles

Last Updated: 12/12/2024

E-Rev Cycles (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://erevcycles.com.au (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site.

1. Information We Collect

We collect the following types of information:

A. Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (via secure third-party payment providers)

B. Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our Site
  • Referral sources

2. How We Collect Your Information

We collect information through the following means:

A. Direct Collection

  • When you fill out forms on our Site, such as during checkout or account registration.
  • When you contact us via email, phone, or our contact forms.

B. Automated Technologies

  • Cookies, web beacons, and similar technologies to track your interaction with our Site.
  • Analytics tools (e.g., Google Analytics) to understand user behaviour.

C. Third-Party Integrations

  • Payment gateways (e.g., Stripe, PayPal) collect billing information on our behalf.
  • Social media platforms if you engage with us via those channels.

3. Why We Collect Your Information

We use your information for the following purposes:

  • To process and deliver orders.
  • To respond to enquiries and provide customer support.
  • To improve our Site, services, and product offerings.
  • To send promotional offers, updates, or newsletters (with your consent).
  • To detect and prevent fraudulent transactions.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties, including:

  • Service Providers: For payment processing, order fulfilment, and website hosting.
  • Analytics Providers: To monitor and analyse website performance (e.g., Google Analytics).
  • Legal Authorities: If required by law, such as to comply with legal processes or enforce our Terms of Service.

5. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience. Cookies are small data files stored on your browser that help us:

  • Remember your preferences (e.g., language or currency settings).
  • Provide personalised product recommendations.
  • Analyse website traffic and user behaviour.

You can manage or disable cookies via your browser settings. However, this may affect certain features of our Site.

6. Third-Party Advertising

We partner with third-party advertisers, including Google AdSense, to display relevant ads. These advertisers may use cookies to track your interactions and deliver personalised ads.

For more information or to opt out of personalised ads, visit Google’s Ad Settings.

7. Data Security

We take data security seriously and use industry-standard measures to protect your information, including:

  • Secure Socket Layer (SSL) encryption for data transmission.
  • Regular malware and security scans.
  • Restricted access to personal information within our organisation.

Despite these measures, no online platform is completely secure. Use our Site at your own risk.

8. Your Rights Under Australian Privacy Laws

Under the Privacy Act 1988, you have the right to:

  • Access your personal information.
  • Correct or update your information if it is inaccurate.
  • Opt out of marketing communications at any time.

To exercise these rights, contact us at sales@erevcycles.com.au or call 0404 037 755.

9. Retention of Information

We retain your information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

10. Links to Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before interacting with them.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: